Frequently Asked Questions

Frequently Asked Questions

What paperwork do I need to fill out?

All of our new patient information forms are available on our website under forms. Please be sure to print and complete all paperwork necessary. You will need to fax /email this to us prior to your child’s visits.

What insurance plans are you in-network with?

We are in-network with most major insurance plans such as; Aetna, BC/BS, Humana, PHCS, TriCare and others. If we are not listed as a provider on a website, it may be incorrect or we may be listed as an out of network provider with a reduced rate of coverage. Please call our office to inquire.

Do I need a referral from my doctor?

A referral is only needed when your insurance company requires one. All therapy services require a prescription from a doctor or a specialist.

What is involved in the initial evaluation and how long will it last?

An evaluation is typically one hour, however, may carry over to a second visit to complete. During the evaluation, the therapist will administer standardized tests and perform various activities to gauge your child’s response. You may be required to stay with your child, depending upon their age.

What should I bring with me to the evaluation?

Yourself, your child, any forms we have requested along with your ID and insurance card. If your child is receiving therapy services from a school district, or they have a history of therapy, please bring a copy of their last progress report and their IEP.

Can you treat my child if they are in Childcare?

Yes, we are able to treat your child if they are enrolled in a nearby childcare facility.

May I bring my other children with me to therapy?

Of course, we are family friendly and have two waiting rooms.

How often will my child need to come for therapy?

Typically we see a child 1 or 2 times a week. A home program will often be recommended to work on activities prescribed during therapy sessions.

What are your hours?

We are open six days a week with shortened hours on Saturday.